One Friday Night at a 40-Seat Restaurant: What the AI Answered and What It Didn't
Follow an independent restaurant through a Friday dinner rush to see which phone calls a voice agent handled and which ones it handed to a human.
AI Agents for Restaurants
On a slammed Friday night, the phone is the last thing anyone can answer. An AI agent can take reservations, answer the same ten questions, and know when to hand a caller straight to a human.